Refund policy
We want you to love your handmade mudcloth cushion covers. If you're not completely satisfied, we offer a straightforward return and exchange process.
Return Conditions
- Returns accepted within 15 business days of delivery
- Items must be unused and in original condition
- Original tags must be attached
- Customers responsible for return shipping costs
Return Process
- Contact us at contact@nichehandmadefurniture@gmail.comto initiate a return
- Include order number and reason for return
- Obtain a return shipping tracking number
- Ship item back in original packaging
Refund Details
- Refunds processed within 5-7 business days
- Refund amount excludes original shipping costs
- Refund issued to original payment method
- Store credit available as an alternative
Important Notes
- We cannot be responsible for items damaged during return shipping
- Ensure item is carefully packaged
- Tracking number is required for all returns